Under the guidance of credible health officials, and following best practices of our peer institutions around the country, Dayton Metro Library made the difficult decision to temporarily suspend all Library services, effective at 6:00 p.m. on Friday, March 13. All Library- sponsored programs, as well as outside use of our rooms/spaces, have been canceled until at least 9:30 a.m., Wednesday, April 15. Naturally, we will make adjustments as we are able, and/or the spread of the virus requires different decisions.
Dayton Metro Library - FAQs during the Library’s temporary suspension of services.
Updated 5:00 p.m., Monday, March 23, 2020.
What about my Holds? If you were notified that your Holds/Reserves were ready, they are being held on the shelves in your designated location, where they will stay until we re-open. If you were notified of Holds/Reserves that were placed in the 24-hour Lobby Hold Lockers, they are available for pick up if you have not yet done so. (We are unable to restock the Library Hold Lockers at this time.) Effective 5:00 p.m. on Monday, March 23, we will no longer accept Holds/Reserves for physical materials with Dayton Metro or our Troy operations (Bradford holds continue). We will notify all DML card holders when we are able to resume our Holds functionality. Any items previous on hold, will remain so until we re-open.
Updated 10:00 a.m., Friday, March 20, 2020
When are you planning to re-open? At this time, we have no date in mind to re-open our Libraries. We are following the recommendations from the Governor’s Office, Ohio Department of Health, and our Public Health Commissioner.
What about my due/overdue items? All items with a due date after February 1, 2020, are automatically renewed until April 15. If we remain closed, we will extend due dates past that time.
Should I return my borrowed items? Effective noon on Friday, March 20, 2020, we will no longer accept returned items. (Refer to due/overdue items above.) We will extend due dates as long as necessary, and will notify you when we are able to restore our book drops.
Can I get materials from InterLibrary Loan, SearchOhio? No. These requests are also suspended until Ohio Library systems resume operations.
My Library Card is expiring, what can I do? If your card expired between the dates of January 1, 2020 – April 14, 2020, the Library will automatically apply a temporary extension to your card until April 15, 2020. If you have questions, please call our AskMe Line and leave a message. We are checking voicemails every day and will respond as quickly as possible. 937-463-BOOK (2665). Or, send us an email with your specific questions.
I’d like to download books, movies and music from your Digital Collection. Great! We encourage you to use our digital resources. Many of our digital suppliers are working on solutions to reduce waiting periods for popular materials. However, please make sure to acquaint yourself with our complete digital collection of e-books, e-audiobooks, movies, music, magazines, and helpful resources, including great homework help resources for students.
Do I need a DML Library Card to check out Digital items? Yes. If you have a Library Card, you’ll need your card number and your PIN. If you do not have a DML Library Card, sign up for an Ecard. Its fast and its easy, and allows full use of our Digital Collection.
I forgot my Library Card Number, or my PIN. If you have misplaced or forgotten your Library Card number or PIN, please call our AskMe Line and leave a message. We are checking voicemails every day and will respond as quickly as possible. 937-463-BOOK (2665). Or, send us an email with your specific questions.
What is your staff doing during the closureEffective Friday, March 20, 2020, we are encouraging all Managers to work from home as they are able, making programs plans and maintaining administrative duties. All hourly staff are operating under our Calamity Plan for the time being. When we begin to plan for re-opening, staff will be deployed for various functions, with a focus on safety. All staff are encouraged to reach out to their supervisors with any questions they may have. We value our staff, and know you do, too!
How are you sanitizing your facilities? During suspended operations, all facilities are undergoing a deep clean. This means all surfaces, including seating and flooring, are being sanitized. Physical items are being carefully handled, and kept separate from other items as they are returned. The World Health Organization has reported studies that indicate the coronavirus diminishes after 24 hours on paper/cardboard, and after 48–72 hours on plastic and other surfaces; our current practice keeps returned materials away from the public and our staff well beyond these times.
Do you have information on your website about the Coronavirus? Yes. We have provided links to credible health officials.
I have a question/concern that is not addressed here. No worries, our AskMe Line voicemail is operating. Please call 937-463-2665 and leave a message. We will return your call as soon as possible. Or send us an email.
Please know, YOUR Dayton Metro Library is doing our absolute best to adapt to these rapidly-changing variables. We continue to explore ways to serve our loyal patrons, and will keep you informed as services and operations are able to change. Thank you for your thoughtful ideas and input, and please keep yourself informed by using the best and most reliable resources available.