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Information Services Assitant, Tech Emphasis

The Dayton Metro Library is seeking a knowledgeable, flexible, and highly self-motivated full-time Information Services Assistant (Technology Emphasis) for our West Carrollton Branch Library, which just re-opened on October 22nd. The branch features state-of-the-art amenities, such as dedicated and unique areas for teens and children, a quiet reading room, a community room, and plenty of small group study rooms. The successful candidate will enjoy teaching technology-related classes to the public, either one-on-one or in a classroom setting. The Dayton Metro Library provides proactive customer service to our patrons in a fast-paced environment, and we are looking for someone to continue this tradition of excellence. Join our team today!

Essential Job Duties

  • Demonstrates excellent internal and external customer service. Proactively provides assistance at all service points as needed.
  • Provides library users with assistance in reference, readers’ advisory, and in the use of public computers, personal electronic devices and library virtual materials.
  • Provides instruction to patrons and employees. Conducts public training sessions in computer applications, personal electronic devices and virtual library services.
  • Serves as liaison with Information Technology Services. Troubleshoots and maintains automation/electronic equipment.
  • Under the direction of the manager(s)/librarian(s), plans, develops and promotes programs and services to meet the informational and recreational needs of the community.
  • Provides service and maintains liaisons with schools and community agencies.
  • May serve with one or more specialty emphasis such as teen, children’s or adult services.
  • Performs circulation responsibilities and related activities as needed.
  • Assists with opening and closing duties.
  • Under the direction of a manager, may assist with collection development activities such as redistribution, purchase suggestions or preliminary de-selection.
  • May create displays to promote library use.
  • Submits required reports and budget requests. May serve on library committees.

Job Qualifications

  • Bachelor’s degree from four-year college or university preferred; or one to two years related experience and/or training; or equivalent combination of education and experience.
  • Valid Ohio driver’s license, acceptable motor vehicle record, and continuous insurability required.
  • Ability to effectively provide one-on-one instruction and present public training sessions.
  • Ability to determine patron information needs. Ability to construct a competent and complete search strategy using both print and non-print information resources.
  • Knowledge of adult, teen, and children’s materials and reader’s interests. Ability to develop programs and services to meet community needs. Knowledge of circulation policies procedures.
  • Ability to use Internet and other electronic reference resources. Ability to use e-mail, spreadsheet, and word processing software. Ability to learn integrated library system functions used in carrying out job duties.
  • Ability to operate in a network environment. General knowledge of PC equipment required.
  • Fluency with personal electronic devices and library virtual materials required.
  • Ability to deal effectively with challenging individuals and/or situations.
  • Schedule includes day, evening and Saturday hours.

Compensation and Benefits: Starting hourly wage is $17.03 with an exceptional benefits package.

Application Process: For first consideration, please send your cover letter, resume, and contact information for three employment references to careers@daytonmetrolibrary.org by November 20, 2018.

The Dayton Metro Library is an Equal Opportunity Employer.

The Dayton Metro Library is an Affirmative Action and Equal Opportunity employer. The Library complies with all federal, state and local antidiscrimination laws, and is committed to ensuring that fair and equal employment opportunities are extended to all persons without regard to sex, race, age, ancestry, national origin, religion, disability, veteran status, sexual orientation, gender identity or any other protected characteristic.


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Main Branch

215 E. Third St.
Dayton OH 45402

937.463.2665

Hours
M, T, Th: 9:30 am - 8:30 pm
W, F: 9:30 am - 6:00 pm
Sat: 9:30 am - 6:00 pm
Sun: 1:00 pm - 5:00 pm
     
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