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Information Services Assistant (Technology Emphasis), Electra C. Doren Branch

The Dayton Metro Library is seeking a full-time Information Services Assistant (Technology Emphasis) for our Electra Doren Branch. This neighborhood branch sits in the heart of Old North Dayton and serves a very diverse, vibrant community. The ideal candidate will be dedicated to learning technologies and teaching both new and basic technology skills to patrons and staff, either in a classroom or in a one-on-one setting. This person is also responsible for developing and delivering age-appropriate programs to teens in grades 7-12.  If you are tech-savvy, like working with teens, and enjoy helping people, we want to hear from you!  

Essential Job Duties

  • Demonstrates excellent internal and external customer service.  Proactively provides assistance at all service points as needed.
  • Provides library users with assistance in reference, readers’ advisory, and in the use of public computers, personal electronic devices and library virtual materials.
  • Provides instruction to patrons and employees. Conducts public training sessions in computer applications, personal electronic devices and virtual library services.
  • Serves as liaison with Information Technology Office. Troubleshoots and maintains automation/electronic equipment.
  • Develop and deliver age-appropriate programming for teens in grades 7-12.
  • Under the direction of the manager(s)/librarian(s), plans, develops, and promotes programs and services to meet the informational and recreational needs of the community.
  • Provides service and maintains liaisons with schools and community agencies.
  • Performs circulation responsibilities and related activities as needed.

Job Qualifications

  • Ability to determine patron information needs and construct a competent and complete search strategy.
  • Ability to develop programs and services to meet community needs.
  • General knowledge of PC equipment required.
  • Fluency with personal electronic devices and library virtual materials required.
  • Bachelor’s degree from a four-year college or university preferred; or one to two years related experience and/or training; or equivalent combination of education and experience.
  • Ability to deal effectively with challenging individuals and/or situations.
  • Schedule includes day, evening and Saturday hours.

Compensation and Benefits:  Starting hourly wage is $17.03 with an exceptional benefits package.

Application Process:  For first consideration, please send your cover letter, resume, and contact information for three employment references to by November 28, 2017.

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